Shipping policy
Shipping policy
All orders are dispatched from the United Kingdom within 1–2 working days. You will receive tracking details by email as soon as your order is on its way.
Delivery options and costs
| Destination | Cost | Estimated delivery | Free delivery over |
|---|---|---|---|
| United Kingdom | £3.99 | 2–3 working days | £30 |
| Europe (EU) | £4.99 | 3–5 working days | £40 |
| Selected international destinations* | £23.99 | 7–10 working days | Not available |
*Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, the United Arab Emirates and the United States. If your country is not listed, we cannot currently deliver there.
Subscriptions: every subscription delivery to a UK address ships free. All other orders use the rates above.
Delivery estimates are given in working days from dispatch and are not guaranteed. They exclude weekends and UK public holidays.
Duties and taxes
Prices shown include UK VAT where applicable. For deliveries outside the United Kingdom, any import duties, taxes or customs charges are the responsibility of the recipient and are not included in the price or the delivery cost.
Problems with delivery
If your order has not arrived within 10 working days of the estimated delivery date, or arrives damaged, please email us at hello@mindfullmatcha.com and we will put it right.