Shipping policy
Shipping policy
All orders are dispatched from the United Kingdom within 1–2 working days. You will receive tracking details by email as soon as your order is on its way.
Delivery options and costs
| Destination | Cost | Estimated delivery | Free delivery over |
|---|---|---|---|
| United Kingdom | £3.99 | 2–3 working days | £30 |
| Europe (EU) | £4.99 | 3–5 working days | £40 |
| Rest of world | Calculated at checkout | 7–10 working days | Not available |
Delivery estimates are given in working days from dispatch and are not guaranteed. They exclude weekends and UK public holidays.
Duties and taxes
Prices shown include UK VAT where applicable. For deliveries outside the United Kingdom, any import duties, taxes or customs charges are the responsibility of the recipient and are not included in the price or the delivery cost.
Problems with delivery
If your order has not arrived within 10 working days of the estimated delivery date, or arrives damaged, please email us at shopify@willterlet.co.uk and we will put it right.