FAQ

Quick answers about the blend, delivery and subscriptions. Anything else, email us at hello@mindfullmatcha.com and we'll be glad to help.

Frequently asked questions

How do I make Mind Full Matcha?

Whisk or shake one tablespoon (about 10g) with a splash of hot (not boiling) water until smooth, then top with hot or cold milk. Step-by-step methods are in our recipes.

How much should I have a day?

One serving a day makes a great daily ritual - the 300g pouch is designed for about 30 servings, roughly a month. Because matcha contains caffeine, many people prefer it in the morning or early afternoon.

How much caffeine is in it?

Matcha contains natural caffeine - generally less than a standard cup of coffee per serving - paired with L-theanine, which makes the energy feel calmer and more sustained.

What's in it?

Shade-grown ceremonial-grade matcha, lion's mane (a functional mushroom) and a coconut cream blend. No fillers and no refined sugar. See Our Blend for the full story.

Is it vegan and dairy-free?

Yes - the blend itself is plant-based and dairy-free thanks to the coconut cream. Make it with water or any milk you like.

How do I store it?

Keep the pouch sealed in a cool, dry, dark place, away from heat and strong smells. Matcha is at its brightest and freshest when used within a few weeks of opening.

How does Subscribe & Save work?

Choose Subscribe & Save on the product page and each bag is £19.99 instead of £24.99, a 20% saving, delivered every month or every 2 months. UK delivery is free on every subscription order.

Why is Mind Full Matcha so affordable?

It's our launch price. We've priced it low while we introduce Mind Full Matcha: £24.99 a bag, or £19.99 on subscription. In 2027 the price rises to £34.99, or £24.99 on subscription.

Will the price go up?

Yes. In 2027 our price rises from £24.99 to £34.99 a bag, and from £19.99 to £24.99 on subscription. If you subscribe at the launch price, you keep paying £19.99 for as long as your subscription stays active.

What does the launch price lock mean?

Subscribe at the launch price and you keep paying £19.99 a bag for as long as your subscription stays active, even after our prices rise. Pausing or skipping a delivery doesn't affect it. If you cancel and subscribe again later, the price at that time applies.

How do I skip, pause or cancel my subscription?

Sign in and open your subscriptions and open your subscription. From there you can skip a delivery, pause, change how often it arrives or cancel at any time. No phone calls needed.

How long does delivery take, and what does it cost?

UK: 2–3 working days. Delivery is free on every subscription order; one-off orders are £3.99, or free over £30. EU: £4.99, 3–5 working days, free over £40. Rest of world: calculated at checkout, 7–10 working days. Full details on our Shipping page.

Is there a discount if I buy more than one bag?

Yes. With 2 or more bags in your cart you get an extra 5% off every bag, on one-off orders and subscriptions. Two one-off bags also come to more than £30, so UK delivery is free.

What is the "love your first bag" promise?

Love your first bag or your money back. If you don't love your first bag of Mind Full Matcha, email us at hello@mindfullmatcha.com within 30 days of delivery and we'll refund the price you paid for the bag. You don't need to send it back. The promise covers your first bag only, one per customer, whether you bought it as a one-off or as your first subscription delivery.

What's your returns policy?

If something isn't right, email us within 30 days of delivery and we'll put it right. Unopened items in resalable condition can be returned for a refund; for food-safety reasons we can't resell opened pouches, so please get in touch and we'll help.

Launch price

Mind Full Matcha - 300g

from £19.99 with Subscribe & Save

Subscribe now and keep £19.99 a bag · free UK delivery

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